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ABELDent Blog

Practice Protection: How to spot a phishing scam

Practice Protection: How to spot a phishing scam

With the digitization of much of our everyday tasks, ransomware poses as huge risk to companies, healthcare providers, and even governments. COVID-19 resulted in even more digitization, and therefore a higher occurrence of cyberattacks. In this post we are expanding on our blog post from April 2020 to provide you with some updated advice on protecting your practice from ransomware.  

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Guiding your patients: How to minimize disinformation from online sources

Guiding your patients: How to minimize disinformation from online sources

One of the crucial roles of a healthcare provider is to ensure patient understanding, whether by dissipating false information for patients, or educating and explaining topics to patients. As of 2021, we are growing increasingly reliant on social media platforms and various websites. While our growing connectedness via the Internet fosters an age of understanding, there are also more opportunities for spreading disinformation. Some statistics, tricks, tips, or other forms of media that may initially be harmless can be altered, or flat-out harmful practices can be shared.

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Why Cyberattacks Have Risen During COVID-19, and How to Protect Your Practice

Why Cyberattacks Have Risen During COVID-19, and How to Protect Your Practice

As mentioned in previous posts, the COVID-19 pandemic opened the door for increased cyberattacks of all kinds. With many of our interpersonal communications moving online, hackers and criminals are continuously finding new ways to compromise our cybersecurity, and by extension, access our personal information. This problem goes beyond our personal devices, however, as healthcare-providers are a major target due to the valuable information that is kept on file. With countless breaches, ransomware attacks, and lost data, healthcare providers are turning to off-site backup services to ensure their patient and office data is safeguarded from threats.

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Why Should You Use Patient-Facing Features in Your Practice?

Why Should You Use Patient-Facing Features in Your Practice?

Practices are incorporating patient-facing solutions because patients can easily interact with dental providers or access resources online. Patient-facing systems are accessible, simple solutions that prove useful for a variety of reasons. For instance, the touchless aspect of online solutions eliminates face-to-face interactions, and by extension, minimizes health concerns caused by COVID-19.

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Video Tutorial: Securely Send Touchless Health History Forms to Patients

Video Tutorial: Securely Send Touchless Health History Forms to Patients

Much like our previous video, our new tutorial shows you a new ABELDent CS/LS+ feature that allows you to send touch-free health history forms to patients. Not only does this easy feature help your practice save paper for hundreds of patients, but it also saves time. Once the patient finishes their health history form, they can submit the form which goes directly into their electronic patient chart.

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Do You Use Social Media to Encourage Ongoing Healthy Habits for Patients?

Do You Use Social Media to Encourage Ongoing Healthy Habits for Patients?

Some, maybe even most individuals that come to your office are very motivated when it comes to keeping up their oral hygiene routine. For most offices, however, there are a few patients that struggle to allocate time for the necessary hygiene practices that prevent oral disease. Can you do more to ensure your patients are sticking to proper oral health habits in-between visits? In this week’s blog, we are going over some approaches that your office can take that may help prevent your patients from falling back into old habits.

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How Patient Alerts Simplify Your Day

How Patient Alerts Simplify Your Day

Running a dental practice is far from formulaic. Patient needs vary from person to person, which sometimes presents barriers. Language barriers, for example, are common issues that dental teams need to address for a portion of patients. Ensuring that you have the necessary tools and resources to communicate with your patients effectively is crucial. Having solutions prepared ahead of time limits stress for both parties and allows for a more rewarding experience for both your team and your patients.

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Getting Back on Your Feet: Optimize Review Management Software for Effortless Feedback

Getting Back on Your Feet: Optimize Review Management Software for Effortless Feedback

In March 2020, popular review websites, including Google and Yelp, temporarily disabled business reviews to avoid misconceptions and bad reviews due to COVID-19 spreading in North America. While this measure did not last long, it reinforced the impact that public reviews have on small businesses such as dental practices.

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3 Reasons an Oral Health Blog Boosts Your Practice

3 Reasons an Oral Health Blog Boosts Your Practice

Health professionals are preparing to reopen to the public, presenting an excellent opportunity for creating informational materials. As you reopen your practice, educating patients on the measures you and your team are taking to ensure everyone’s safety will encourage your patients to come in, as well as dismiss any misinformation that they may have regarding -

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Why Dentists Are Turning to Teledentistry During COVID-19 (Teledentistry Part 1)

Why Dentists Are Turning to Teledentistry During COVID-19 (Teledentistry Part 1)

Dentists worldwide are utilizing various technologies which help facilitate teledentistry during this health crisis. Resources cite that although providers can only do limited exams and treatment planning or virtual consultations, teledentistry maintains patient relations, which is a vital aspect of owning a practice. Teledentistry also provides a way for dentists to work during the worldwide -

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Can Human-Focused Technology Change How Your Clinic Operates?

Can Human-Focused Technology Change How Your Clinic Operates?

People are at the centre of any healthcare business – both as patients, and as a team of providers delivering care. While technical concerns are common at a time when the dental industry is undergoing massive changes due to improvements in software and technology, one question I’m frequently asked is about the human side of -

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How Your Dental Clinic Can Benefit from Reputation Management

How Your Dental Clinic Can Benefit from Reputation Management

If you’ve never heard of “reputation management” before it probably sounds like something from the entertainment industry – the kind of job done by someone working for a major film studio or record label. But while the entertainment industry certainly has its fair share of people whose jobs consist of burnishing and protecting the reputations -

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Automated Patient Communication Systems Are All The Rage: How To Find The Right One

Automated Patient Communication Systems Are All The Rage: How To Find The Right One

For good reason, there’s been a recent explosion in the number of dental practices that are using automated patient communication solutions. In short, they save administration time and help boost revenue by sending customized patient messages in a batch via email, text or voicemail. Common messages include appointment notifications, appointment confirmation requests and outstanding treatment -

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Dental Software Development: Tips to Help You Communicate Better with Your Vendor

Dental Software Development: Tips to Help You Communicate Better with Your Vendor

When you start up your dental practice management system at the beginning of the day, do you ever wonder how what you see on the screen ended up getting there? In short, what you are viewing is the collaborative effort of multiple team members and departments of your dental software vendor. First there are individuals -

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When to Keep Up with Technology

When to Keep Up with Technology

Dentists are inundated with new technologies that they are told they should implement but when is the right time and how do you decide? Technology has absolutely revolutionized the field of dentistry, and new tech developments have gone a long way toward making life easier for dentists and hygienists around the world, which of course -

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