Email Support

If your question is not urgent, you may use the form below to email ABEL’s Support department directly.


    • There is no cost for emailed support to customers that are subscribers of a Flat Rate Support Plan
    • For all other customers, email support is subject to billing based on your specific Support Plan
    ABELDent Inc.

    If you prefer to call, when prompted, press the number
    for the department you wish to reach.

    Phone: 800-267-ABEL (2235)

    • Sales and Administration – Press 1
    • Dental Support – Press 2
    • Medical Support – Press 3
    • Training Coordinator – Press 4
    • Accounting – Press 6
    • Remote Backup Services – Press 7

    Fax: 866-337-5558

    Email: info@ABELDent.com

    Telephone Support

    If your question is urgent call the phone number listed above. When you call us, from the main greeting, select:

    • Press 2 to reach Dental Software Support
    • Press 3 to reach Medical Software Support

    To assist us in responding faster to your request for help, we use a Live Answer phone system along with Voice Messaging. This system allows us to manage, organize and prioritize calls so that your call can be handled in an efficient and timely manner. It also ensures that calls are not lost or left unanswered.

    24-hour Support!

    Depending upon when you call, your call may be answered live or you may need to leave a message. Calls received outside of the regular support hours described below are handled on a priority basis. Emergencies are given top priority and all calls are responded to as soon as possible.

    Regular Support hours

    For support during our regular support hours, your call is answered live by a Support analyst or you can opt to leave a message and we will return your call within minutes.

    ABELDent User Satisfaction Ratings

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    guardian
    wired