Keeping patients informed is an important part of running a successful dental practice. Whether you’re announcing updated office hours, introducing a new team member, sharing holiday schedules, or reminding patients about outstanding treatment, timely communication helps keep your practice connected with the people you serve.
That’s where ABELDent’s Broadcast Messaging comes in.
Included with ABELDent PCS (Patient and Cloud Services), Broadcast Messaging allows your team to create a professional message once and securely send it to your patient base without exporting data, switching platforms, or relying on third-party communication tools. The feature is integrated directly within ABELDent, making it easy to communicate with patients using information already stored in your practice management software.
What makes Broadcast Messaging especially useful is its flexibility. Practices can create reusable templates, personalize messages using patient data, incorporate images and formatting, and send communications for a variety of purposes, from operational updates to patient engagement campaigns. The system also respects patient communication preferences and consent settings, helping practices communicate confidently and responsibly.
Check out our video to see how Broadcast Messaging works in ABELDent. In just a minute and a half, you’ll see how easy it is to create a template, personalize your message, test it to see how it looks, and send it to patients who have consented to receiving broadcast messages.
This quick demonstration is a great introduction for practices looking to improve patient communication while reducing reliance on external tools and manual processes.
