General Business Management / Marketing, Business Growth / PMBO
Are you Living the Vision, Mission and Values of your Dental Practice?
Audience fragmentation is a challenge that marketers have been grappling with for some time. Consumers ...
Working hard – or hardly working?
According to a recent McKinsey report, today’s workforce spends 61% of their time managing work, ...
Fine-tuning Leadership of a Dental Practice: Apparently, there’s a Q for that
My parents routinely told me to “mind my Ps and Qs” and I always tried ...
General Business Management / Marketing, Business Growth / Patient Communication / PMBO
Build Case Acceptance from within your dental practice data. What’s sitting in your database?
I met a friend for dinner over the holidays. One of those people who go ...
General Business Management / PMBO / Productivity, Optimal Performance
It’s the most stressful time of the year… inside and outside your dental practice
Well here we are in December again – already. The time of year when every ...
Blissfully Exempt from Disaster (today, anyway) but Always Backed Up Just in Case
Like insurance payouts that help rebuild, accurately backed-up data and system files can help turn a potential disaster into a minor inconvenience. It's very wise to have a contingency plan in place.
Ransomware: scarier than ever!
Ransomware attacks are increasing so this is a reminder to protect your practice by maintaining current data and system backup files in a secure, off-site location. This blog also shares a recent OntarioMD bulletin that discusses the cybercrime issue as it relates to healthcare providers.
General Business Management / PMBO
How do you share success in Your Dental Practice?
Even if a team is intrinsically motivated to do a good job, I can't help but wonder how much more productive they could be when inspired by tangible rewards. Incentive programs and performance-based bonus plans are instrumental in driving growth in many industries. A dental practice could derive the same benefits.
If you build it, will they call?
The current thinking on website design seems unanimous. From our in-house Webmaster (my go-to resource of choice) to an array of trusted Consultants with many an article read along the way: A business website should be designed for prospects. It's not all about you – even though the "About Us" tab on the majority of sites appears FIRST on navigation bar! It's about what you can do for them.
Patient Communication / Productivity, Optimal Performance
Things every dental practice receptionist needs to know: Sometimes it’s okay to break the rules
Every new patient starts out as a stranger. So we need to set aside the rule our parents taught us: it is okay – even wise – to talk to strangers.
ABELDent User Satisfaction Ratings
