ABELDent Patient Communication System (PCS)
Allow patients access to a secure Patient Communication System (PCS) website where they can carry out tasks previously completed via telephone or during an in-person visit. Patient Communication System (PCS) is the perfect tool for a busy dental office to improve operational efficiency and customer service through mobile devices.
Benefits of Dental Appointment Scheduling Software
For Your Practice
Patient Communication System (PCS) boosts practice efficiency by equipping you to:
Provide account statements electronically
Send requests for health history updates
Send post-visit surveys
Encourage online reviews with ABELDent RMS – Reputation Management Service
Onboard new patients from their practice website
For Your Patients
Patient Communication System (PCS) makes it more convenient for patients to:
View upcoming appointments
Request new appointments
Change or cancel appointments (based on your office policies)
View and update personal health information
Respond to post-visit surveys
Participate in online reviews with ABELDent RMS – Reputation Management Service
Refer their family or friends
ABELDent Portal Also Includes
Patient Communication System (PCS)
Communicate with patients in real-time using ABELDent’s Automated Patient Communications.
Learn MorePatient Communication System (PCS) Benefits
Increased Administrative Efficiency
Improves the exchange of information between patients and staff.
Patient Convenience
Patients can request and respond when and how they want.
Enhanced Patient Care
Patients and providers can view up-to-date patient information.
Efficient Marketing Tool
Provides an effective source of patient referrals and testimonials.
Addressing Safety Concerns
Patient Communication System (PCS) ensures which patients have access to the Patient Portal and ensures CASL* (Canadian Anti-Spam Law) Compliance. Portal settings also control under which conditions patients can confirm, book, reschedule, or cancel appointments and which patient changes are accepted by your team.
* CASL prohibits businesses including dental offices from sending commercial electronic messages without the recipient’s consent (permission). Failure to comply can result in significant fines.
Unlike Third-Party Solutions
ABELDent’s Automated Patient Communication and Patient Portal are specifically designed for ABELDent practice management software. As a result:
No redundant or out-of-date information: Data is always current
Secure and seamless integration: Your practice data will not be put at risk by software updates
Sky’s the limit: There are no inherent limits for ABELDent data exchange
