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Here’s why Dentists are opting for an all-in-one practice management solution

Here’s why Dentists are opting for an all-in-one practice management solution

How many different software platforms does your dental practice use daily?  Dental offices have a growing number of technologies available to meet practice specific practice needs. Some practices use more of these than others, trying to get the most benefit from each. This approach can sometimes get complicated.  For instance, if one or more of the solutions have difficulties, it can lead to having to spend time on the phone with multiple companies while at the same time trying to work through the issues created in the office. Most of all, having many different types of software can result in new problems when one of the solutions is updated without a corresponding change in other software.  A more comprehensive dental software can help to minimize these issues, and often save you money at the same time. 

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Strategies to get patients back in your office for routine appointments

Strategies to get patients back in your office for routine appointments

The dental industry has undoubtedly been negatively impacted by the pandemic’s ripple effects worldwide. Oral healthcare was quickly identified as a risk due to the nature of the virus transmission, as well as the use of aerosols in many dental treatments. Dental providers have adapted and implemented many new processes to keep patients and dental teams optimally safe from the virus. In this blog, learn 5 strategies for getting patients back in your chairs for routine appointments to get your office back on track.

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3 Ways you can maintain and improve your practice’s positive environment

3 Ways you can maintain and improve your practice’s positive environment

How do you improve morale when hard times hit?  Whether your dental assistants or reception team are leaving a first impression, or you are treating a long-time patient, patient acquisition and retention comes down to the quality of care provided. Providing quality care to patients involves multiple factors, one of which is having a positive team. Your patients are more likely to be comfortable with someone who has a happy presence in the operatory.  

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3 Tips for Dental Receptionists in 2021

3 Tips for Dental Receptionists in 2021

The role of the dental receptionist is a complicated one, and it differs from office-to-office. There are varied job descriptions, tasks, and duties established by each practice. Something consistent, however, is that dental receptionists are always on the "front lines" in a practice. Fielding patient and team inquiries, managing patient issues, and keeping all records organized are just some of the tasks receptionist's handle. For many prospective patients, receptionists and front-desk workers are the face of the practice.

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Why Should You Use Patient-Facing Features in Your Practice?

Why Should You Use Patient-Facing Features in Your Practice?

Practices are incorporating patient-facing solutions because patients can easily interact with dental providers or access resources online. Patient-facing systems are accessible, simple solutions that prove useful for a variety of reasons. For instance, the touchless aspect of online solutions eliminates face-to-face interactions, and by extension, minimizes health concerns caused by COVID-19.

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3 Ways Efficient Dentists Lead Their Practice

3 Ways Efficient Dentists Lead Their Practice

Leadership is one of the main cornerstones of a healthy organization. Many dentists own and operate their own dentistry practice, but some offices work as a conglomerate. Whether you are an office manager or a practicing dentist, knowing what to do as a practice leader will strengthen your team. This blog post delves into three ways to harness your leadership skills to promote and maintain an efficient dental practice.

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The Quickest And Easiest Way to Update Multiple Patient Records With ABELDent

The Quickest And Easiest Way to Update Multiple Patient Records With ABELDent

It is critical to keep your patient’s contact information up-to-date, especially since we are heavily reliant on virtual forms of communication that allow coordination from a distance. It can certainly be difficult to keep certain patients or families’ contacts updated, but it is important for your team to always make an effort to make sure contact records are accurate.

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Video Tutorials Part II: Quick Scheduling Tool

Video Tutorials Part II: Quick Scheduling Tool

A month ago, our team posted our first video to our new video tutorial series. If you missed the video, you can see it here. The first tutorial covered ABELDent’s clinical sidebar, which is a feature included in the new updated version of the software. Our video tutorials show you how you can use these new features everyday in your office -

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ABELDent’s Exciting New Features: Video Tutorials

ABELDent’s Exciting New Features: Video Tutorials

Last week’s blog post addressed the downtime caused by the COVID-19 crisis and the ways that dentists can keep themselves preoccupied, even though all routine services are postponed. In the blog post, we encourage dental professionals to utilize online classes now that they have some more time to benefit from additional learning.   In line with this theme, -

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Establishing and Monitoring Key Objectives for Dental Practice Success (Part 3 of 3)

Establishing and Monitoring Key Objectives for Dental Practice Success (Part 3 of 3)

In Part 1 of this series, the concept of Practice Management by Objectives (PMBO) was introduced. The first two objectives of the methodology were outlined; achieving financial targets and increasing hygiene and treatment plan acceptance. Objectives 3 and 4, growing/retaining your patient base and advancing your scheduling were covered in Part 2 of this series. -

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Enhance Your Practice Management Software with Integrated Third-party Applications and Services

Enhance Your Practice Management Software with Integrated Third-party Applications and Services

“Are there other things that dental software should do beyond practice and clinical management?” When asked that question my general response is; “there are other functions available that, with varying degrees of integration, work synergistically with dental practice management software to increase your return on investment – it’s just a matter of deciding what your -

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Can Human-Focused Technology Change How Your Clinic Operates?

Can Human-Focused Technology Change How Your Clinic Operates?

People are at the centre of any healthcare business – both as patients, and as a team of providers delivering care. While technical concerns are common at a time when the dental industry is undergoing massive changes due to improvements in software and technology, one question I’m frequently asked is about the human side of -

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4 Ways Dental Clinics Can Improve Security Awareness

4 Ways Dental Clinics Can Improve Security Awareness

Most dentists I know have dozens of things to keep track of even on the slowest day, and it’s not surprising that cyber security is often far down the list of concerns of the clinics that I talk to.    Unfortunately, cyber criminals seem to be taking advantage of this situation: cyber attacks now impact hundreds of dental offices in the United -

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Easily Produce New Reports and Dental Practice Metrics with these Productivity Tools

Easily Produce New Reports and Dental Practice Metrics with these Productivity Tools

You’ve probably viewed hundreds of reports by now from your dental practice management software – production totals, collections, receivables, and maybe even a missed appointment list if possible. (In a recent blog, I provided samples of these types of standard reports as well as specific transaction tracking features that are essential for running a well-informed, -

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Appointment Scheduling: The Key to Dental Office Productivity

Appointment Scheduling: The Key to Dental Office Productivity

I recently wrote two blogs that highlight specific practice management software features and how to evaluate them for your practice. First, I talked about the importance of having a robust financial ledger system for efficiently managing transactions. Second, I reviewed the need to efficiently identify and manage outstanding treatment that leads to increased productivity and -

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Dental Software Development: Tips to Help You Communicate Better with Your Vendor

Dental Software Development: Tips to Help You Communicate Better with Your Vendor

When you start up your dental practice management system at the beginning of the day, do you ever wonder how what you see on the screen ended up getting there? In short, what you are viewing is the collaborative effort of multiple team members and departments of your dental software vendor. First there are individuals -

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4 Ways to Increase Patient Satisfaction and Grow Your Dental Practice

4 Ways to Increase Patient Satisfaction and Grow Your Dental Practice

Are your patients happy? In our line of work, this question can’t be asked often enough. Patients are at the very heart of healthcare service provision, and if the patients are unhappy, we clearly aren’t doing our job. Oddly, while dental practice owners and administrators frequently ask me how they can expand their services and -

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Financial Tracking, Ledgers and Reports: Getting What You Need from Dental Practice Management Software

Financial Tracking, Ledgers and Reports: Getting What You Need from Dental Practice Management Software

It’s easy to get caught up looking at the “bells and whistles” when deciding on what dental practice management software to choose for your practice. However, in my experience, the importance of the software’s ability to track, display and report on financial entries is often not recognized until well after the software has been implemented. -

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Top 5 Ways to Improve the Culture of Your Practice

Top 5 Ways to Improve the Culture of Your Practice

Workplace culture: it’s one of those terms that seems vague, but actually plays an incredibly important role in the job satisfaction and work experiences of dental practice employees. Where a workplace culture is healthy and vibrant employees enjoy coming to work, are friendly with their colleagues and rally around each other in trying times to -

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The Importance of Cross-Training

The Importance of Cross-Training

A lot of different skill sets are needed to make a dental clinic run smoothly, and successful clinics are usually ones where all of these skill sets work together to provide the best possible patient experience. Administrative staff book appointments, handle patient intake and receive payments. Dental Assistants sterilize instruments, prepare treatment rooms and assist -

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Mission, Vision and Value Statements: The Foundation for Achieving Your Practice Objectives

Mission, Vision and Value Statements: The Foundation for Achieving Your Practice Objectives

Two years ago I posted the blog Are you Living the Vision, Mission and Values of your Dental Practice?. Today’s blog expands on the theme and helps you answer that question by proving examples of mission, vision and values statements that you can use for your own practice. Once established, you’ll see how they form -

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Paradigm Shifts in Dental Software Have Proven to Add Real Value: What’s Next?

Paradigm Shifts in Dental Software Have Proven to Add Real Value: What’s Next?

As a company that pioneered software for the healthcare profession – yes, we are talking the 70’s – we’ve seen a number of paradigm shifts over the decades in response to an increasingly complex and competitive environment. Let’s quickly review what’s become the standard in dental practice management and look at the next big advances -

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Things Every Dental Receptionist Needs to Know: Part 2

Things Every Dental Receptionist Needs to Know: Part 2

Customer service at your dental practice begins and ends with your receptionist. The receptionist is the first person potential patients will talk to, and is likely the last person they’ll speak with before they leave your office. A good receptionist makes patients feel completely welcomed and at home, transforming patients’ healthcare experience and getting them -

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